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Find answers to any questions you might have about our beautiful personalised product

  • How does the secret message work?
  • What age range are Librio books for?
  • What can I configure in the book?
  • Can I see what the book's like before I order one?
  • What are Librio's books like?
  • Why isn't my secret message in the book?
  • I can't see the hidden numbers in the Search-and-Find book
  • Does the character in the search-and-find book (World trip) have to wear a hat?
  • Which languages are Librio books available in?
  • Do you have books for two characters?
  • Which formats are Librio books available in?
  • Why recycled paper? Doesn’t that affect the quality?
  • What is the print-at-home voucher for?
  • Can I add additional information about the protagonist in the story?
  • Which books are available?
  • What are the numbers on the left-hand page in the Search-and-Find Books?
  • Can I upgrade my Softback to a Hardback?
  • Can I send a greeting card without buying a book?
  • Why can't I add the full name?
  • Is an envelope included when I buy a greeting card?
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